We set up your number and messages
Your shop keeps its existing number. We configure the first-response rules, hours, questions, and human handoff.
Setup around your current workflow
Built for independent auto repair shops
Keep your bays full without another service advisor.
When your shop can’t answer, Apexium Digital texts the caller back, responds to every new inquiry, and asks happy customers for a Google review after pickup.
One simple system. Your existing phone number. No long contract.
Never Miss Another Lead
✓No new hardware
✓Keep your number
✓Cancel anytime
The math
One to two typical repairs can cover the month.
Phone calls still matter. If a caller needs a repair and your shop doesn’t answer, the next shop on the list may get the ticket.
Buying journey67%
of customers call a business while deciding what to buy.
Typical repair ticket$312–480
One higher-ticket repair—or two smaller ones—can cover a $397 month.
Illustrative math2 jobs
Two $400 tickets = $800 in revenue, about 2× the monthly fee.
Illustrative math, not a guarantee. Results depend on call volume, close rate, ticket size, and shop operations.
How it works
The lead gets a response. Your team gets the handoff.
Built around the way an independent shop already works—not a new process your advisors have to babysit.
Every lead hears back fast
A missed caller or new inquiry gets a useful SMS response instead of silence, voicemail, or a next-day callback.
Runs during busy hours and weekends
Your advisor takes it from there
Once the customer replies, your team has the context needed to book, quote, or call them back.
Humans stay in control
Included
Three follow-up jobs. One monthly plan.
No generic social media package. No dashboard full of vanity metrics. Just the places an auto shop loses real conversations.
Missed-call text-back
When no one picks up, the caller gets an immediate text from your shop so the conversation can keep moving.
Best for: busy front counters and after-hours calls
Instant lead response
Every web inquiry gets a fast SMS response that confirms the need and gives your team a clear next step.
Best for: quote forms, ads, and website leads
Google review requests
After pickup, the customer receives an SMS with your review link while the service experience is still fresh.
Best for: building a steady review habit
Simple pricing
Priced to pay back with one to two typical repairs.
Start with the three workflows that matter most. If it doesn’t make the front office easier, don’t keep it.
Pilot offer
$397/ month
- Missed-call text-back
- Instant SMS response for new leads
- Automated Google review requests
- Setup around your shop’s hours and handoff
- No long-term contract
We’ll confirm fit and setup details before anything starts.
Straight answers
What shop owners usually ask.
This should remove work from your counter—not add another system to manage.
Do I need new phones or hardware?
No. The system is software-based and is set up around the phone workflow your shop already uses.
Can I keep my existing shop number?
Yes. The goal is to work with the number customers already know, not force you to advertise a new one.
What happens on nights and weekends?
Missed callers can still receive a response, share what they need, and know when your team will follow up. You set the hours, language, and escalation rules.
Will this replace my service advisor?
No. It handles the repetitive first response and follow-up. Your advisor still makes service decisions, quotes work, and talks to customers.
Am I locked into a long contract?
No. The pilot is designed to prove whether the workflow is useful before you expand it. The plan is month to month.
Will it sound robotic?
The messages are short, specific, and written around your shop’s actual process. Customers can be handed to a person as soon as the conversation needs judgment.
Start with the calls you already earned
How many missed calls became someone else’s repair order?
In 15 minutes, we’ll look at your current call flow, office hours, and follow-up process to see whether the pilot makes sense.
Never Miss Another Lead
$397/month pilot for independent auto repair shops. Missed-call text-back, instant lead response, and review requests included.
Book a Call →